Customer Service Officer

4 days ago

Malad Mumbai Maharashtra, India Corporate Hub Full time

We are looking for Customer Service Executive for International Company

Location
- Malad west

Salary
- 24k to 40k +Incentives+OT

Hsc/Graduate fresher will do.

A Customer Service Representative's Job Description

(JD) typically includes responsibilities such as:
**Key Responsibilities**

2. *Resolving Customer Complaints*: Address and resolve customer complaints in a timely and professional manner.

3. *Providing Product/Service Information*: Educate customers about products or services, including features, benefits, and pricing.

4. *Processing Orders and Returns*: Assist with order placement, cancellations, and returns.

5. *Maintaining Customer Records*: Update customer information and interaction history in CRM systems.

**Skills and Qualifications**

1. *Excellent Communication Skills*: Verbal and written communication skills to effectively interact with customers.

2. *Problem-Solving Skills*: Ability to resolve customer complaints and concerns.

3. *Product Knowledge*: Familiarity with products or services offered by the company.

4. *Time Management Skills*: Ability to manage multiple customer interactions simultaneously.

5. *Adaptability*: Willingness to adapt to changing customer needs and priorities.

Contact HR Payal
- 9137347692

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹24,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    4 days ago

    Malad, Mumbai, Maharashtra, India FIRSTSOURCE SOLUTIONS Full time

    **Job Type: Customer Service - International Voice / Chat / Back Office** Shift: Rotational Shift /Rotational off /Work from Office salary: 2.2 LPA to 4 LPA (Attractive Incentives) Cab: One way **BASIC CRITERIA**: - EDUCATIONAL QUALIFICATION: 12th / Graduate **(Not hiring engineering graduates & Post graduates)**: - Excellent communication skills -...

  • Customer Service Associate

    4 days ago

    Malad, Mumbai, Maharashtra, India Talentino Full time

    ChatGPT **Job Description: Customer Service Associate (Work from Office)** **Company Overview**: Join our team in [industry type], providing excellent customer service across India. **Position Overview**: As a Customer Service Associate, you'll handle inquiries, resolve issues, and ensure customer satisfaction from our office. **Responsibilities**: -...

  • Customer Service Representative

    2 days ago

    Malad, Mumbai, Maharashtra, India FIRSTSOURCE SOLUTIONS Full time

    **Job Type: Customer Service - International Voice / Chat / Back Office** Shift: Rotational Shift /Rotational off /Work from Office salary: 2.2 LPA to 4 LPA (Attractive Incentives) Cab: One way **BASIC CRITERIA**: - EDUCATIONAL QUALIFICATION: 12th / Graduate **(Not hiring engineering graduates & Post graduates)**: - Excellent communication skills -...

  • Customer Service

    1 week ago

    Malad, Mumbai, Maharashtra, India Wehire Talent Solutions Full time

    Wehire Talent Solutions is Hiring for an International BPO Excellent English communication skills required 5days working with 2 rotational off... 24/7 shift window... Hiring for International clients... Work from office (BHAYANDER AND MALAD LOCATION) One way transport available Salary 17k - 35k depending on the interview and last drawn salary +...

  • Customer Service

    2 days ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    BULK HIRING!!!!!!! For international procees Fresher as well as Experience ONLY PEOPLE WITH GOOD COOMS Transport Boundary - Western Line : Churchgate-Virar Central Line : Mumbai CST - Thane Harbour Line: Upto Vashi Looking for immediate joiners. Only work from office. **Salary**: ₹17,500.00 - ₹40,000.00 per month **Benefits**: - Commuter...

  • Customer Service Representative

    5 days ago

    Malad, Mumbai, Maharashtra, India Skylane Dronetech Pvt Ltd. Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Role ObjectivesDeliver excellent customer service by handling queries, complaints, and requests in a timely and professional manner.Build and maintain positive client relationships to ensure customer satisfaction and retention.Provide accurate information and resolve issues effectively.Core DeliverablesHandle inbound and outbound calls to assist customers...

  • Customer Service Executive

    2 days ago

    Malad, Mumbai, Maharashtra, India Venture Quest Full time

    INTERNATIONAL PROCESS IN CUSTOMER SERVICE VOICE INBOUND / CHAT / MAIL Handling Inbound calls Fulfilling the needs of their customer 5 days / 2 rotational off Cab facility 9 hours working Complete Work from Office Location - Mumbai (Malad west, mind space) Need Excellent english communication (if HSC Pass) Excellent Communication skills in English Should be...

  • Customer Service Associate kannada

    2 weeks ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

  • Customer Delight Officer

    2 days ago

    Malad, Mumbai, Maharashtra, India Edwizo Full time

    Job Role: Customer Delight Officer. (E-commerce) Location: Malad West, Mumbai (WFO role) Key Responsibilities: - Handle incoming customer calls and respond to messages in a timely, polite, and professional manner. - Assist customers with queries related to toys, deliveries, and exchanges. - Resolve issues and provide accurate information about our...

  • Inbound Customer Service Representative

    5 days ago

    Malad, Mumbai, Maharashtra, India Unified CX Solutions Full time

    Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers. - Full-Time positions available - Shifts available between 4pm-10am IST - Fluent in speaking, writing, and reading English Required - Great, secure, premier office located in Mindspace,...