Support Staff
5 days ago
**Company**: Vendisys.ai
**Location**: Remote
**Employment Type**: Full-Time / Part-Time (Flexible)
**About Vendisys.ai**:
Vendisys.ai is a cutting-edge AI agency specializing in automated lead generation, business workflow automation, and operational efficiency solutions. We help businesses streamline their processes, scale their efforts, and drive growth with the power of AI. We're growing fast and are looking for talented support staff to join our dynamic team
**Role Overview**:
As Support Staff at Vendisys.ai, you will play a critical role in ensuring our operations, clients, and internal teams function seamlessly. You'll handle administrative tasks, customer communications, internal coordination, and operational support. This is an opportunity to work in a high-performance environment where innovation, reliability, and professionalism are valued.
**Key Responsibilities**:
- Provide administrative and operational support across teams (Sales, Customer Success, Tech, and Management).
- Assist in managing client onboarding processes and maintaining CRM records.
- Help troubleshoot minor technical issues or escalate to the technical team.
- Maintain documentation and knowledge bases to ensure easy access to information.
- Coordinate scheduling, meetings, and project deadlines between teams.
- Track and report daily operational metrics to leadership.
- Identify areas for process improvement and contribute to creating better workflows.
**Qualifications**:
- **Experience**: 1+ years in an administrative, customer support, operations, or virtual assistant role preferred.
- **Skills**:
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Comfortable using CRM systems, ticketing systems, and communication tools (like Slack, Zoom, Notion, or similar).
- Problem-solving mindset with the ability to adapt in a fast-paced environment.
- Basic understanding of AI, SaaS, or tech environments is a plus (not mandatory).
- **Soft Skills**:
- Proactive, reliable, and resourceful.
- Highly accountable and responsive.
- Team player with a positive, client-first attitude.
**Why Join Vendisys.ai?**
- Remote-first, flexible work culture.
- Opportunity to grow quickly with a fast-scaling company.
- Work with a smart, motivated, and supportive team.
- Learn about the future of AI-driven businesses.
- Competitive compensation and performance bonuses.
Pay: ₹17,000.00 - ₹20,000.00 per month
Shift:
- US shift
Work Days:
- Monday to Friday
Work Location: Remote
Expected Start Date: 10/05/2025
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