Site Engagement Liaison

2 weeks ago

Mumbai Maharashtra, India ICON Full time

As a Site Care Partner you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
- The Site Care Partner is the main point of contact for investigative sites throughout a study life cycle; accountable for site start-up activities through activation.
- Accountable for building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies.
- Accountable for site-level recruitment and operational success, and accountable for safeguarding the quality and patient safety at the investigator site.
- The Site Care Partner contributes to country and site selection activities by proactively collaborating with key stakeholders and providing local intelligence to country outreach surveys, investigator strategies and pipeline opportunities under supervision.
- They are accountable for ensuring that sites receive necessary support and engagement, issues are resolved, and reputation is upheld throughout study lifecycle.
- Additionally, the Site Care Partner will coordinate with other roles and functions that will interface with study sites (eg. Study Monitor, Investigator Contracts Lead, Site Activation Partner, Clinician, etc.) thereby, optimizing communications and enhancing overall visibility into and confidence of quality of site level activities.
- The Site Care Partner is responsible for site oversight utilizing and interpreting data from analytic tools, in conjunction with country intelligence to proactively identify risks to quality and compliance and to develop and implement mitigation plans to address these risks.

**Education**
- Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years’ experience)
- Proficiency in local language preferred. English is required

**Experience**
- Demonstrated experience in site management with prior experience as a site monitor
- Demonstrated experience in start-up activities through to site activation
- Demonstrated experience in conduct and close out activities
- Demonstrated knowledge of quality and regulatory requirements in applicable countries

**What ICON can offer you**:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs
- Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

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