Site Engagement Liaison

We are currently seeking a Site Engagement Liaison to join our diverse and dynamic team. As a Site Engagement Liaison at ICON, you will play a pivotal role in fostering relationships with clinical trial sites, enhancing site engagement, and contributing to the advancement of innovative treatments and therapies.

What you will be doing:

• Building and maintaining strong relationships with key stakeholders at clinical trial sites, including principal investigators, site coordinators, and research staff.
• Providing support and guidance to site staff on study protocols, procedures, and regulatory requirements, ensuring compliance and successful study conduct.
• Identifying opportunities to improve site engagement and optimize site performance through regular communication and feedback mechanisms.
• Collaborating with internal teams to develop and implement site engagement strategies tailored to the specific needs of each study and site.
• Monitoring site performance metrics and providing regular updates to study teams on site engagement activities and outcomes.
• Supports processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection.
• Collaborate with key stakeholders providing country/regional level input to country outreach surveys including protocol feasibility, country SOC and medical practices (as applicable) under supervision.
• Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Responsible for enrollment support and ensure progress by responding to recruitment issues from investigators.
• Protocol presentation during SEC meetings
• Must be willing to travel to sites 1-2x per month.

You are:

• Bachelor's degree in life sciences or a related field.
• At least 5 years' experience in clinical research, site management, or a related field. Global CRO / Pharma experience is highly preferred.
• Strong interpersonal and communication skills, with the ability to build rapport and establish effective working relationships with diverse stakeholders.
• Excellent organizational and problem-solving skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Knowledge of ICH-GCP guidelines and regulatory requirements for clinical trials.

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON:

At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.