Spa Receptionist

1 day ago

Bengaluru Karnataka, India Heads Up For Tails Full time

**Spa Receptionist**

**About Us**

At Heads Up For Tails, our aim is to create and curate innovative products and services that bring joy to

With over 500 India-first category defining products, all of which make the brand a market leader in the

petcare category, HUFT is a trusted destination for pet parents across the country. At Heads Up For Tails,

we are more than just a brand; we are a purpose-driven movement dedicated to enhancing the lives of

pets. Our commitment to innovation, empathy, and a customer-centric approach sets us apart in the pet

care industry. Our culture is rooted in kindness, empathy, and the genuine desire to make a positive

impact in the world.

**Why Should You Join us?**

The Pet Care space is a $100Bn market in the US and $50Bn market in China. India has emerged as the

fastest growing Pet Care market in the world and estimated to reach $10Bn in the next 5yrs. We are

proud to have been at the forefront of this growth over the past 16 years through which we have built

loyal and growing customers in retail and online. We are equally driven by our mission to fuel the

ever-growing community, needs and mindsets of digital-first pet parents across different parts of the

country. This mission has us excited to build out a team that has the passion and drive to combine our

strengths and the opportunity in front of us, into something that will make HUFT into the ‘go-to’

destination for all pet parenting needs in India, and in time, the world.

Position Summary

Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and

executes all administrative tasks to the highest quality standards.

**Responsibilities**
- Greet and welcome customers as soon as they arrive at the Salon
- Direct visitors to the appropriate person at the Spa.
- Answer, screen and forward phone calls
- Keep the reception area tidy with necessary materials (pens, forms, brochures).
- Introduce and explain new products to clients based on their uses and benefits.
- Assist in developing promotional events, which focus on increasing the clientele of the spa
- Inform staff of appointment cancellations and client arrivals without appointments.
- Gather client feedback to improve services
- Open and close the spa at the appropriate time
- Schedule client appointments.
- Maintain a register of loyal clients for benefits.
- Process client payments for services.
- Update clients on current promotions and discounts.

Qualifications, Skills and Competencies
- Highly Confident & Dynamic with excellent communication skills both written and verbal.
- Customer handling, Multi tasking and result oriented

**What Heads Up For Tails Can Offer You**:
Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a

market that’s estimated to reach INR 5475 crores by 2025. With an omni-channel network of

manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and

ambitious work environment where you can leverage your experiences and skills to solve exciting,

complex problems. We offer you a culture that thrives on ownership and initiative, where people who are

excited about taking the path less travelled will thrive and succeed.

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Language**:

- English (preferred)

Work Location: In person

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