Receptionist(Kothanur)

9 hours ago

Bengaluru Karnataka, India CHERRY BLOSSOM SPA Full time

**Job Title**: Front Desk Receptionist (only Female)
**Location**: Kothanur
**Reports to**: Operations Manager / Owner
**Department**: Front Office / Customer Service
**Employment Type**: Full-time

**Job Summary**:
We are looking for a friendly, organized, and service-oriented **Front Desk Receptionist** to be the face of our salon and spa. You will be the first point of contact for our clients, responsible for creating a welcoming experience while managing appointments, answering inquiries, and supporting overall front desk operations.

**Key Responsibilities:Customer Service**:

- Greet clients warmly and professionally upon arrival.
- Provide accurate information about services, pricing, promotions, and availability.
- Handle client complaints, concerns, or queries with patience and professionalism.
- Ensure a clean and comfortable reception area at all times.

**Appointment Management**:

- Schedule and confirm appointments using booking software.
- Handle walk-ins, cancellations, and rescheduling efficiently.
- Coordinate with stylists, therapists, and management to ensure timely service delivery.

**Front Desk Operations**:

- Manage client check-ins and check-outs smoothly.
- Process payments via cash, card, or digital platforms.
- Maintain daily records of bookings, payments, and client information.

**Sales & Promotion Support**:

- Upsell or recommend add-on services and products.
- Inform clients about ongoing promotions, packages, and loyalty programs.
- Track client preferences to assist in future visits and personalized service.

**Administrative Duties**:

- Maintain client database and update records regularly.
- Ensure stock of reception supplies (forms, brochures, refreshments, etc.).
- Assist with inventory tracking and report low product levels to management.

**Requirements**:

- II PU Or High school diploma or equivalent (Diploma in Hospitality preferred).
- Previous experience in a receptionist or customer service role, preferably in a salon or spa.
- Basic excel
- Excellent verbal and written communication skills.
- Well-groomed, presentable, and pleasant personality.
- Ability to multitask and stay calm under pressure.
- Basic knowledge of salon and spa services is a plus.

**Benefits**:

- Competitive salary with incentive opportunities
- Service & product discounts
- Training and development support
- Friendly, supportive work environment

contact us at 9741113505

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Application Question(s):

- which area u stay in?

**Language**:

- English (preferred)

**Location**:

- Banglore, Karnataka (preferred)

Work Location: In person

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