Customer Support Executive

2 days ago

Mumbai Maharashtra, India Uffizio Full time

About Us:
At Uffizio, we are more than just a company - we are innovators shaping the future of monitoring solutions. For over 20 years, we’ve been empowering businesses worldwide with our cutting-edge IoT and software technologies. Our expertise spans fleet management, employee tracking, waste management, energy monitoring, and more, delivering tailored solutions for diverse industries.

Role Overview:
As a Customer Support Executive at Uffizio, you will play a crucial role in providing top-tier support to our customers. You will be the first point of contact for clients seeking assistance with our telematics solutions. Your goal will be to ensure customer satisfaction, resolve technical issues, and offer guidance on the use of our products.

Qualifications:
1-2 years of experience in customer support, preferably in a tech or telematics environment.

Familiarity with telematics systems or fleet management solutions is a plus.Strong troubleshooting and problem-solving skills.Excellent communication skills, both written and verbal.

Ability to handle customer complaints professionally and efficiently.Customer-focused with a passion for providing exceptional service.

Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Experience with CRM systems and ticketing tools is a plus.

Why Join Us?

Competitive salary and benefits package.Opportunities for professional growth and career advancement.Work with a talented, dynamic, and supportive team.Exposure to cutting-edge telematics technologies.Flexible work environment.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

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