Service Officer

**Job Posting Title**:IPB Americas Structured Lending Service Officer**

**Location: Mumbai**

**Role Description**:
You will support the International Private Bank (IPB) Americas Structured Lending Middle Office team. As part of the IPB Americas Lending COO organization, the Structured Lending Middle Office team act as the final gatekeeper to ensure that loan transactions adhere to credit policies and approvals, review loan documentation, and handle funding, repayments, and general servicing inquiries from Bankers, Lenders and Clients. You will assist the head of the Structured Lending Middle Office team with internal monitoring/tracking of team activities. You will interact with Loan Officers, Bankers, Investment Advisors, Custody officers and Back-office on loan closings/fundings, loan servicing, collateral issues, loan increases, and late payments.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy.
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**:

- Assist with certain team activity monitoring (e.g., maturing facilities, late payments, etc)
- Follow-up with clients and loan officers for missing documentation, interest payments, and collateral deficiencies
- Coordinate with back-office or business risk management as required on servicing matters.
- Monitor collateral assets to ensure proper collateral maintenance.
- Manage daily contact with bankers, clients or agent banks on full range of servicing matters.
- Support lending product servicing, including Lombard loans, Commercial Real Estate loans, Subscription Finance loans or other structured loans
- Review approved credit approval memos and loan documentation from Loan Officers to prepare instructions for loan system set up.
- Process loan funding, payments, and repricing on loan system

**Your skills and experience**:
Extremely strong organizational skills required as this position eventually will assist in the maintenance of large portfolio.
- Strong interpersonal skills and professional demeanor as this position interacts with clients daily.
- Strong team player, able to work with numerous internal stakeholders including immediate team of service officers, back-office, loan officers, bankers or risk managers.
- Ability to juggle multiple tasks simultaneously, prioritize tasks, and assess processes and create efficiency solutions.
- Knowledge of structured loan servicing, including syndicated and participation transactions and/or commercial real estate preferred.
- Understanding of regulatory and compliance and bank policy issues

**How we’ll support you**
- Training and development to help you excel in your career.
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.