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Front Desk Receptionist

2 weeks ago

New Alipore Kolkata West Bengal, India Moople Institute of Animation & Design Full time

**Required Skills and Qualifications:

- **
- Minimum 2 to 3 years of customer service or front office receptionist role is preferred.(Experience in education sector will be an added advantage)
- Proficiency in basic MS Excel along with excellent fluency in Bengali language.

**Job Location - New Alipore**

**Salary - 15000 CTC (including PF & ESI)**

**Key Responsibilities:

- **
- Greeting and Welcoming Visitors: Professionally greet all individuals entering the Moople Institute, providing a positive first impression and directing them to the appropriate area.
- Telephone Management: Answer incoming calls promptly, efficiently directing calls to the relevant staff members, taking messages, and providing basic information about the institute and its programs.
- Appointment Scheduling: Coordinate and manage student appointments, scheduling consultations, course registrations, and other necessary meetings.
- Administrative Support: Maintain reception area tidiness, update visitor logs, distribute mail, manage office supplies, and perform basic clerical tasks as needed.
- Student Inquiry Handling: Respond to student inquiries regarding course details, admissions process, fees, and other general information about the institute.
- Marketing and Outreach Support: Assist in promotional activities by providing information to prospective students and maintaining updated marketing materials at the reception area.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- New Alipore, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Front desk: 2 years (required)
- Customer service: 2 years (required)
- Education administration: 2 years (required)
- Microsoft Excel: 2 years (required)

**Language**:

- Bengali (required)

Work Location: In person