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Domestic Group of Hotels Telecalling

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Rash Behari Avenue Kolkata West Bengal, India Shri Omkara Group of Hotels & Resorts Full time

**Key Responsibilities**:

- Make inbound calls to prospective customers for domestic hotel bookings and tour packages.
- Handle inbound inquiries regarding hotels, homestays, tour packages, and travel services.
- Explain package details, inclusions, exclusions, and pricing clearly to customers.
- Maintain accurate records of calls, bookings, and customer details.
- Coordinate with the reservations and operations team for smooth service delivery.
- Follow up with clients for advance payments, balance payments, and confirmations.
- Handle customer queries, complaints, and feedback in a polite and professional manner.

**Benefits**:

- Attractive salary with incentives on bookings.
- Opportunity to work in the growing travel & hospitality sector.
- Training and career growth opportunities.

Pay: ₹7,000.00 - ₹16,000.26 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person