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Campus Buffer Bpo 137293

2 weeks ago

Hyderabad Telangana, India ADP Full time

Developing long-term relationships with clients through managing and interpreting their requirements.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage with customers
- Strong telephony etiquettes (verbal & active listening skills)
- Customer orientation and ability to adapt/respond to different types of changes
- Excellent communication skills.
- Ability to multi-task, prioritize, and manage time effectively
- Identifying and assessing customers’ needs to achieve satisfaction.
- Flexible, adaptable, proactive and self-motivated

advantage
- Willing to work in different time zones/ late night shifts
- Adherence to quality and compliance guidelines
- Ability to take quick decisions and respond to Customer inquiries
- Able to work in 24/7 environment

Looking for:

- Degree - Graduates from commerce & science background (B. Com/B.Sc./BBA)
- 60% aggregate throughout academics
- Flexible for Night shifts

What we offer:

- INR 3.00 lacs CTC (includes 12% variable component which will be paid as a lumpsum in April every year)
- Shift Allowance
- Insurance coverage of 5 lacs for Self and dependents (Can be increased up to 20 lacs)
- Transport facility

#LI-DNI

Developing long-term relationships with clients through managing and interpreting their requirements.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage with customers
- Strong telephony etiquettes (verbal & active listening skills)
- Customer orientation and ability to adapt/respond to different types of changes
- Excellent communication skills.
- Ability to multi-task, prioritize, and manage time effectively
- Identifying and assessing customers’ needs to achieve satisfaction.
- Flexible, adaptable, proactive and self-motivated

advantage
- Willing to work in different time zones/ late night shifts
- Adherence to quality and compliance guidelines
- Ability to take quick decisions and respond to Customer inquiries
- Able to work in 24/7 environment

Looking for:

- Degree - Graduates from commerce & science background (B. Com/B.Sc./BBA)
- 60% aggregate throughout academics
- Flexible for Night shifts

What we offer:

- INR 3.00 lacs CTC (includes 12% variable component which will be paid as a lumpsum in April every year)
- Shift Allowance
- Insurance coverage of 5 lacs for Self and dependents (Can be increased up to 20 lacs)
- Transport facility

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.