Front Office Associate

5 days ago

Agra Uttar Pradesh, India Foxoso Hodpitality Pvt Ltd Full time

**Guest Check-In and Check-Out**:Welcome guests as they arrive at the hotel.
Assist guests with the check-in and check-out processes, which may include verifying reservations, collecting payment, and issuing room keys.
Provide information about the hotel's services, amenities, and local attractions.

**Reservations and Booking**:Handle room reservations, both in person and over the phone.
Ensure accuracy of guest information and reservation details.
Maintain an organized system for managing reservations and room assignments.

**Customer Service**:Address guest inquiries, requests, and concerns promptly and professionally.
Resolve guest complaints or issues, seeking assistance from management if necessary.
Provide recommendations for dining, entertainment, and local activities.

**Payment Processing**:Handle cash, credit card, and other payment transactions accurately.
Prepare and present invoices and receipts to guests.
Balance cash drawers and maintain accurate records of financial transactions.

**Telephone and Communication**:Answer phone calls and transfer them to the appropriate department or guest room.
Take messages for guests and staff members.
Handle wake-up calls and other guest requests via phone.

**Information and Assistance**:Provide information about hotel policies, such as check-in/check-out times and pet policies.
Assist guests with luggage and coordinate bellboy services if available.
Arrange transportation services, including taxis and airport shuttles.

**Administrative Tasks**:Maintain and update guest records and profiles in the hotel's computer system.
Prepare daily reports and room occupancy statistics.
Handle the distribution of mail, faxes, and packages to guests.

**Security and Safety**:Monitor the lobby and entrance areas for any suspicious activity.
Follow safety and security protocols, including issuing guest room keys only to authorized individuals.
Assist with emergency procedures, such as evacuations or medical incidents.

**Cash Handling and Accounting**:Handle cash and credit card transactions accurately and securely.
Reconcile the cash drawer at the end of each shift and report any discrepancies.
Assist with end-of-day accounting procedures.

**Guest Relations**:Build positive relationships with regular guests and ensure their preferences are noted and honored during their stay.
Solicit feedback from guests and use it to improve the guest experience.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Front Desk Associate

    2 days ago

    Noida, Uttar Pradesh, India Johnnette Technologies pvt. ltd Full time

    **Front Desk Associate** **Company**: Johnnette Technologies **Location**: A-38, Sector 67, Noida, Uttar Pradesh 201301 **Experience**: 2 years+ **Qualification**: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. A Master’s degree is a plus **Number of Openings**: 01 **Responsibilities**: - **Guest...

  • Front Office Executive

    2 weeks ago

    Agra, Uttar Pradesh, India Centre For Sight Full time

    **Centre For Sight is looking for below profile**: **Post**: Front Office Executive **Location**: Ashoka Plaza, 1st & 2nd Floor, Near Bhagwan Talkies Flyover, Adjacent to OMAXE SRK Mall, NH-2, Delhi - Agra Road, Jawahar Nagar, Agra, Uttar Pradesh 282001 **Shift Timings**: 9 AM to 6 PM **Good Communication Skills** Pay: ₹10,000.00 - ₹15,000.00 per...

  • Guest Service Assistant

    5 days ago

    Agra, Uttar Pradesh, India IHCL Full time

    Job Responsibilities Provides guests with assistance at the front desk during the check-in and check-out processes and throughout their stay: - Greets guest and processes hotel registration. - Develop good open communication and rapport with all guests. Recognise return guests and ensure all guests expectations are met and exceeded at all times. - Ensure...

  • Front Office Associate

    7 days ago

    Moradabad, Uttar Pradesh, India Holiday Regency Full time

    Looking for front office supervisor/ team member. Female preferred. who can join on immediate basis. Pay: ₹8,086.00 - ₹15,000.00 per month Schedule: - Day shift - Evening shift - Morning shift - Night shift - Rotational shift **Education**: - Diploma (preferred) **Experience**: - total work: 1 year (preferred) **Language**: - Hindi...

  • Faculty- Front Office

    2 weeks ago

    Agra, Uttar Pradesh, India UEI Global Education Full time

    Greeting for the Day!! We have an opening for the Front office and housekeeping Faculty at Agra Location. Canididate should have the experience in Academic or Industry Candidte should have the relevent degree from the reputed college. **Salary**: ₹25,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Ability to...

  • Front Office Executive

    2 weeks ago

    Sikandar, Agra, Uttar Pradesh, India UJALA CYGNUS RAINBOW HOSPITAL, AGRA Full time

    **Key Responsibilities**: - Greet and assist patients, visitors, and staff in a courteous and professional manner. - Manage patient registration, admission, and discharge processes. - Schedule and confirm appointments for consultations, tests, and procedures. - Answer incoming phone calls and route them appropriately. - Provide accurate information about...

  • Front Office Manager

    6 days ago

    uttar pradesh, India The Learning Space School Full time

    Company Description Join our progressive preschool community in Noida! The Learning Space School offers a holistic approach to early education, nurturing curiosity, and communication skills, while fostering diversity. We focus on unlocking each child's potential and creating a nurturing environment that promotes development and growth. Role Description This...

  • Front Office Manager

    2 weeks ago

    uttar pradesh, India The Learning Space School Full time

    Company Description Join our progressive preschool community in Noida! The Learning Space School offers a holistic approach to early education, nurturing curiosity, and communication skills, while fostering diversity. We focus on unlocking each child's potential and creating a nurturing environment that promotes development and growth. Role Description This...

  • Front Office Executive

    1 week ago

    Shastripuram, Agra, Uttar Pradesh, India Astor Mueller Shoes Pvt Ltd Full time

    **Front Office Executive/Receptionist** - Greet clients and visitors to the office and assist them with their business needs. - Answer phone calls, take messages, and redirect calls to the appropriate person or department. - Schedule and confirm appointments, meetings, and events. - Manage office supplies inventory, handle post and parcels, and coordinate...

  • Apprentice - Front Office

    2 weeks ago

    Agra, Uttar Pradesh, India Naukri Hospitality Jobs Full time ₹ 1,04,000 - ₹ 3,12,000 per year

    We are looking for a highly motivated and enthusiastic individual to join our team as an Apprentice Front Office in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong passion for delivering exceptional customer service.Roles and ResponsibilityManage front office...