Front Office Executive

2 days ago


Sikandar Agra Uttar Pradesh, India UJALA CYGNUS RAINBOW HOSPITAL, AGRA Full time

**Key Responsibilities**:

- Greet and assist patients, visitors, and staff in a courteous and professional manner.
- Manage patient registration, admission, and discharge processes.
- Schedule and confirm appointments for consultations, tests, and procedures.
- Answer incoming phone calls and route them appropriately.
- Provide accurate information about hospital services, doctors’ availability, and procedures.
- Maintain confidentiality of patient records and personal information as per HIPAA and hospital policies.
- Coordinate with departments (billing, nursing, diagnostics) to ensure seamless patient flow.
- Collect and verify insurance information and personal identification.
- Handle basic billing and payment collections at the front desk.
- Maintain cleanliness and organization of the front office area.
- Manage complaints or issues promptly and escalate to the concerned department when required.

Pay: ₹14,000.00 - ₹20,000.00 per month

Work Location: In person



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