Patient Relation Executive

2 days ago


Bengaluru, India Qi Spine Clinic Full time

**QI Spine is excited to announce a new job opportunity We are currently seeking talented individuals to join our dynamic team. If you are passionate about helping patients to recover from back & neck pain, this could be the perfect opportunity for you.**

**Responsibilities**:

- Daily coordination with consultant / clinic head basis of the treatment advised by them.
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Sales experience will be an added advantage
- Explain the tariff of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.

**Working Days**: 8 hours of 6 days work week (Rotational)

**Work Location**: Indiranagar (Should be comfortable to travel with 1 more clinic in Bangalore)

**Shift Timings**: 8 hours between 8 AM and 8 PM (should be flexible with all three shifts i.e. 8AM-4PM, 10PM-6PM & 12PM-8PM

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Handling front desk: 3 years (required)
- Upselling healthcare packages: 1 year (required)

**Language**:

- English & Kannada (required)

**Speak with the employer**
+91 9930043556



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