
Customer Relationship Executive
4 days ago
Job Summary:
Key Responsibilities:
Serve as the primary point of contact for customers, addressing inquiries and concerns in a timely manner.
Build and maintain strong relationships with clients to enhance customer loyalty.
Provide product/service information and guide customers in making informed decisions.
Handle customer complaints and resolve issues effectively to ensure satisfaction.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to improve customer experience and service delivery.
Gather feedback and provide insights for process improvement.
Achieve customer service targets and contribute to business growth.
Key Skills & Competencies:
✔ Excellent communication and interpersonal skills
✔ Strong problem-solving and conflict-resolution abilities
✔ Customer-centric mindset with a proactive approach
✔ Ability to handle multiple customer inquiries efficiently
✔ Proficiency in CRM software and MS Office (preferred)
✔ Ability to work in a fast-paced environment
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Rotational shift
**Experience**:
- Telecommunication: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9080756050
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