Guest Service Associate

1 day ago

Gurugram Haryana, India IBIS Full time

As a key member of our Food and Beverage department, you will play a crucial role in creating exceptional dining experiences for our guests.

- Greet and seat guests in a friendly and professional manner
- Take food and beverage orders accurately and efficiently
- Serve meals and drinks while adhering to high standards of presentation
- Anticipate guest needs and respond promptly to requests
- Maintain cleanliness and organization of the dining area
- Collaborate with kitchen staff to ensure timely and accurate order delivery
- Handle cash and credit card transactions with precision
- Assist in setting up and breaking down dining areas for various events
- Provide information about menu items, specials, and promotional offers
- Ensure compliance with food safety and hygiene regulations
- Contribute to a positive team environment by supporting colleagues

**Qualifications**

- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Strong service-oriented personality with a passion for hospitality
- Excellent interpersonal and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Demonstrated problem-solving abilities and attention to detail
- Basic computer skills for operating point-of-sale systems

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