Customer Support Assistant

1 week ago


Gurugram Haryana, India Scrap My Car Full time

**About Us**:
Scrap My Car is a trusted service provider helping people easily and legally scrap their old or unwanted vehicles. We make the process quick, stress-free, and fully compliant with local regulations.

**Job Overview**:
We are looking for a friendly and reliable Customer Support Assistant to guide customers through the process of scrapping their car. Your job is to explain the steps clearly, answer their questions, and help them understand Scrap policies.

**Your Responsibilities**:

- Explain how the car scrapping process works
- Help customers understand required documents and next steps
- Answer common questions about our service and policies
- Work with our team to solve customer issues
- Keep records of customer interactions

**What We’re Looking For**:

- Good communication skills in English (clear and simple)
- Friendly, patient, and helpful attitude
- Ability to explain things clearly
- Previous experience in customer service is a plus, but not required
- Willingness to learn about the scrap car process and laws

**Why Join Us?**
- Supportive and friendly team
- Training provided - no prior experience needed
- Help real people every day
- Career growth opportunities

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telemarketing: 1 year (preferred)

Work Location: In person


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