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Customer Service Assistant

2 weeks ago

Noida Uttar Pradesh, India 10xgrowthaccelerator Full time

**Job Title**: Customer Support Executive

**Location**: Noida

**Job Type**: Full-time | Work From Office

**Eligibility Criteria**
- **Qualification**: Undergraduate / Graduate
- **Experience**:

- **Assessment**: Versant (Minimum Level 3 or 4)

**Roles & Responsibilities**
- Handle inbound and outbound customer queries efficiently.
- Provide accurate information and resolve customer concerns within TAT.
- Maintain high levels of customer satisfaction through professional communication.
- Adhere to quality, compliance, and process standards.
- Update customer records and document interactions in the system.

**Skills Required**:

- Excellent communication skills (verbal & written).
- Good customer handling and problem-solving skills.
- Ability to work in rotational shifts.
- Basic computer knowledge and typing skills.

Pay: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

**Location**:

- Noida, Uttar Pradesh (required)

Work Location: In person