Hospitality Sales Executive

**About Oro**:
Oro, at The Estates, is tucked away in the lap of Nandi Hills, 30 kms from the Bengaluru airport. We are a private retreat, a venue for hosting social celebrations, corporate off-sites and weekend getaways.

Our retreat is equipped with conference halls, business lounges, banquet spaces, lush green lawns, thoughtfully designed rooms, luxurious villas, infinity pool, spa, and a rooftop restaurant with bar.

To know more, visit our website:
**Job Description:

- **

Key Responsibilities:

- **Sales Strategy & Execution**:

- Develop and implement strategic sales plans to achieve and exceed revenue targets for rooms, F&B, meeting spaces, and other hotel services.
- Identify and research potential clients, market trends, and competitive activities to inform sales strategies.
- Proactively prospect for new business through cold calling, networking, industry events, and online research.
- Conduct sales presentations, site inspections, and property tours for prospective clients.
- Prepare and present proposals, contracts, and service agreements to secure bookings.
- Negotiate pricing and terms to maximize profitability while meeting client needs.
- Actively participate in sales blitzes and other promotional activities.
- **Client Relationship Management**:

- Build and maintain strong, long-lasting relationships with key clients, corporate accounts, travel agents, and event planners.
- Understand client needs and tailor solutions to ensure high levels of customer satisfaction.
- Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
- Conduct regular follow-ups to ensure client satisfaction and identify opportunities for repeat business.
- Actively seek client feedback and incorporate it into future sales strategies.
- **Market Research & Analysis**:

- Monitor market conditions, competitor activities, and industry trends to identify new opportunities and challenges.
- Analyze sales data to identify areas for improvement and develop targeted sales initiatives.
- Provide regular reports on sales performance, market insights, and client feedback to management.
- **Collaboration & Communication**:

- Work closely with the Hotel Operations team, Revenue Management, Marketing, and F&B departments to ensure seamless service delivery and client satisfaction.
- Communicate effectively with all internal stakeholders regarding client requirements, event details, and special requests.
- Represent the hotel/venue professionally at all times.
- **Administrative**:

- Maintain accurate and up-to-date client records and sales activities in the CRM system.
- Prepare sales reports, forecasts, and budgets as required.
- Adhere to all company policies and procedures.

**Qualifications**:

- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field (or equivalent practical experience).
- Proven 2-5 years of experience in hospitality sales, with a strong track record of achieving sales targets.
- In-depth knowledge of the hospitality industry, including hotel operations, F&B services, and event management.
- Excellent communication, presentation, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in CRM software (e.g., Salesforce, Opera Sales & Catering) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to travel as needed for client meetings, industry events, and trade shows.
- Highly organized with strong attention to detail.
- Customer-centric mindset with a passion for delivering exceptional service.

Pay: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person