
Customer Relation Executive
2 days ago
**Job description**
Key Responsibilities:
- Customer Care & Relationship Management:
- Serve as the primary point of contact for customers, addressing enquiries, concerns, and service requests.
- Maintain regular communication with clients, providing updates on project progress and timelines.
- Ensure a high level of customer satisfaction by resolving issues promptly and effectively.
Documentation & Agreement Management:
- Prepare and manage customer agreements, ensuring all legal and contractual aspects are accurate.
- Handle necessary paperwork for project handovers, transfers, or modifications.
- Verify all required documents and approvals before processing agreements.
2-4 years of experience as Customer Relationship Executive.
Experience in the construction industry is an added advantage.
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (preferred)
Work Location: In person
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