Chat Support Executive

1 week ago

Varachha Surat Gujarat, India LoveIn Team Full time

Job description
- Job Overview:

- As a Chat Support Representative, you'll help users, answering questions, and solving problems. Your goal is to keep users happy and using our app for longer.
- Excellent English skills are a must.
- Location: Surat (on-site only).
- Employment Type: Full-Time/Part Time.
- Key Responsibilities:

- Chat with Users: Help users via chat with their questions and issues.
- Quick Responses: Reply fast and accurately to keep users satisfied.
- Solve Problems: Fix user issues while being friendly and professional.
- Keep Users Engaged: Use good communication to make users stay longer on our app.
- Collect Feedback: Get user feedback and share it with our team.
- Stay Informed: Know our app’s features and updates.
- Work with Team: Cooperate with team members for a smooth user experience.
- Requirements:

- Education: Any.
- English Skills: Excellent English, both written and spoken.
- Communication: Great at talking and writing to people.
- Customer Service: Friendly and patient with users.
- Problem Solver: Good at solving issues quickly.
- Team Player: Work well with others.

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: ₹5,000.00 - ₹10,000.00 per month

Expected hours: No less than 21 per week

**Benefits**:

- Flexible schedule
- Leave encashment

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Varachha, Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Location**:

- Varachha, Surat, Gujarat (required)

Work Location: In person

**Speak with the employer**

+91 9510665526

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