Customer Relationship Executive

1 week ago

Pune, India Q UP APP- 3409Tech Venture Pvt. Ltd Full time

**Position Title: Customer Relationship Manager**

About QUP APP-Consult with your patients online to keep them safe. Q UP online consultation provides a seamless experience and offers the ease of offline patient consultation in a secure online environment. With Q UP, patients can get access to their trusted physician online and allows them to share files, images, and even reports, to get a great consultation experience.

Also known as a client relationship manager, a customer relationship manager maintains an ongoing level of engagement with key customers. Customer relationship managers build trusting relationships with clients and protect the brand by maintaining a positive image.

**Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Building and maintain profitable relationship with doctors
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Lead Generation

**Requirements**:

- 1-4 years of experience
- Graduate/Post Graduate
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- Willing to Travel
- Good Convincing Skills

**CTC**: As per industry standards and skills set availing.

**Salary**: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7972469078

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