Customer Relationship Executive

2 days ago

Wakad Pune Maharashtra, India STUDIO DESIGN MATIC Full time

**Job Title**: Customer Relationship Executive (social media & Branding)

**Department**:Marketing / Customer Relations Reports to: Marketing Manager / Store Manager
**Job Summary**:
We are seeking a customer-focused individual to enhance our brand through in-store engagement and digital branding. The role involves interacting with customers, capturing experiences via photos and testimonials, and promoting our brand on social media platforms like Instagram and Facebook.

**Key Responsibilities**:
Customer Engagement:

- Interact with customers in-store, ensuring a positive experience.

Capture in-store moments with customer consent for branding purposes

Branding & Social Media:
Create engaging content (Reels, posts) to showcase customer experiences.
Manage and post regularly on social media, aligning with brand tone

Customer Relationship Management:

- Maintain customer relationships, collect feedback, and respond to inquiries.
- Support marketing campaigns and promotions.

Event Support:

- Assist in organizing and promoting in-store events and branding activities.
- Reporting:

- Track and report customer feedback and social media performance.

**Qualifications & Skills**:
Experience in customer relations or social media marketing.
Strong knowledge of Instagram and Facebook.
Basic photography and videography skills.
Excellent communication and interpersonal skills.
Why Join Us?
- Join a vibrant team focused on enhancing customer experiences.
- Grow your skills in social media and customer relations

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

Application Deadline: 26/10/2024

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