Sales Associate/customer Service
2 weeks ago
**Job Title: Tech Sales & Customer Support Executive**
Location: Carnival Infopark ,Kochi
**Job Type**: Full-Time
Industry: Technology / IT Services
**Experience Level: 0-2 years (Experience is a plus)**
We are seeking dynamic and tech-savvy individuals to join our growing team as Tech Sales & Customer Support Executives. In this hybrid role, you will handle inbound and outbound client communication, guide prospects through technical product/service features, and ensure a smooth customer support experience post-sale.
**Key Responsibilities**
Engage with inbound leads and follow up with potential clients
Understand customer requirements and pitch appropriate tech solutions
Maintain CRM and ensure accurate client interaction records
Collaborate with internal tech and sales teams for seamless delivery
Meet weekly/monthly sales and service performance targets
**Eligibility Criteria**
Education: BCA, MCA, BSc Computer Science, B.Tech/BE or related fields
Excellent communication & interpersonal skills
Strong interest in technology products and customer success
Experience in tech sales, support, or telecalling (preferred)
Basic knowledge of CRM tools, MS Office, or G-Suite
**What We Offer**
Competitive salary + performance-based incentives
Ongoing training & mentorship
Opportunity to work with a fast-growing tech team
Career growth into senior sales, product, or support roles
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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