Badging Administrator
3 days ago
**Job Description: Badging Administrator**:
**Job Title**: Badging Administrator
**Employer**: G4S Secure Solutions (India) Pvt. Ltd.
**Department**: Operations
**Job Location**: Pan South Zone
**Compensation**: Based on performance during the interview
**1. Role Purpose**:
The Badging Administrator will support day-to-day access control and badge management operations across client sites in the South Zone. This role serves as the first point of contact for all access-related queries, ensuring secure, compliant, and seamless access provisioning for employees, contractors, and vendors.
**2. Key Responsibilities**:
**Access Control & Badge Management**
- Handle daily badge issuance and updates for employees, contractors, and consultants on-site or during onboarding events.
- Capture and upload employee photographs and identity information accurately into the access control platform.
- Create, update, or deactivate badge user profiles using integrated security platforms (Genetec / C Cure / Lenel or similar).
- Issue temporary and vendor access badges in accordance with company policy and approvals.
- Modify or revoke access rights as required during the badge lifecycle.
**Issue Resolution & Escalation**
- Address badge-related queries including access denials, malfunctions, or technical issues.
- Escalate unresolved issues to the appropriate teams and track for closure.
- Maintain accurate communication records for audits and investigations.
**Audit, Compliance & Reporting**
- Maintain access records, badge logs, and user authorizations in line with company and regulatory policies.
- Support internal and external security audits as required.
- Ensure compliance with operational and statutory requirements.
**Operational Support**
- Monitor badge system health and access automation.
- Support investigations by providing door access logs, badge activity records, and system alerts.
- Maintain inventory of badge printers, consumables, and related equipment.
- Provide support during after-hours incidents on an on-call basis if required.
**Documentation, SOPs & Training**
- Assist in preparing and updating Standard Operating Procedures (SOPs).
- Conduct training sessions for staff on badge operations.
- Recommend process improvements for greater efficiency and security.
**Minimum Skills**
- Strong problem-solving skills with attention to detail.
- Customer-focused with the ability to work independently.
- Excellent interpersonal, verbal, and written communication skills in English.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to remain effective under pressure and in emergency situations.
- Professional, dependable, and team-oriented approach.
**Qualifications & Experience**
- Graduate in any discipline.
- Minimum 3 years of experience in customer service roles in secure or regulated environments.
- At least 3 years of experience in physical security, access control, or investigations.
- Hands-on experience with access control systems (Genetec, C Cure, Lenel, or similar).
- Experience supporting audits or working in regulated compliance frameworks is an advantage.
**4. Work Environment & Shift Requirements**:
- Based across South Zone client sites.
- May involve shift-based or rotational hours depending on operational needs.
- Willingness to support after-hours issues or weekend requirements when necessary.
**5. Application Details**:
**Contact Person for Application**:
Abhay Mulik
WhatsApp: +91-9113627282
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