Badging Administrator

1 week ago


Hyderabad India G4S Full time

Job Description Job Description: Badging Administrator Job Title: Badging Administrator Employer: G4S Secure Solutions (India) Pvt. Ltd. Department: Operations Job Location: Pan South Zone Compensation: Based on performance during the interview - Role Purpose The Badging Administrator will support day-to-day access control and badge management operations across client sites in the South Zone. This role serves as the first point of contact for all access-related queries, ensuring secure, compliant, and seamless access provisioning for employees, contractors, and vendors. - Key Responsibilities Access Control & Badge Management - Handle daily badge issuance and updates for employees, contractors, and consultants on-site or during onboarding events. - Capture and upload employee photographs and identity information accurately into the access control platform. - Create, update, or deactivate badge user profiles using integrated security platforms (Genetec / C Cure / Lenel or similar). - Issue temporary and vendor access badges in accordance with company policy and approvals. - Modify or revoke access rights as required during the badge lifecycle. Issue Resolution & Escalation - Address badge-related queries including access denials, malfunctions, or technical issues. - Escalate unresolved issues to the appropriate teams and track for closure. - Maintain accurate communication records for audits and investigations. Audit, Compliance & Reporting - Maintain access records, badge logs, and user authorizations in line with company and regulatory policies. - Support internal and external security audits as required. - Ensure compliance with operational and statutory requirements. Operational Support - Monitor badge system health and access automation. - Support investigations by providing door access logs, badge activity records, and system alerts. - Maintain inventory of badge printers, consumables, and related equipment. - Provide support during after-hours incidents on an on-call basis if required. Documentation, SOPs & Training - Assist in preparing and updating Standard Operating Procedures (SOPs). - Conduct training sessions for staff on badge operations. - Recommend process improvements for greater efficiency and security. - Candidate Requirements Minimum Skills - Strong problem-solving skills with attention to detail. - Customer-focused with the ability to work independently. - Excellent interpersonal, verbal, and written communication skills in English. - Proficiency in Microsoft Office (Word, Excel, Outlook). - Ability to remain effective under pressure and in emergency situations. - Professional, dependable, and team-oriented approach. Qualifications & Experience - Graduate in any discipline. - Minimum 3 years of experience in customer service roles in secure or regulated environments. - At least 3 years of experience in physical security, access control, or investigations. - Hands-on experience with access control systems (Genetec, C Cure, Lenel, or similar). - Experience supporting audits or working in regulated compliance frameworks is an advantage. - Work Environment & Shift Requirements - Based across South Zone client sites. - May involve shift-based or rotational hours depending on operational needs. - Willingness to support after-hours issues or weekend requirements when necessary. - Application Details Contact Person For Application Abhay Mulik WhatsApp: +91-9113627282 Email: [Confidential Information]



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