Sales Support Executive

3 days ago

Gurugram Haryana, India AURGE Full time

**Company Description**

**AURGE**:Driven by our passion for innovation, we decided to bridge this gap. Now, we're creating unique, forward-thinking fashion that reflects the creativity of the digital world. Welcome to our vision of the future of clothing.

**Job Title: Sales Support Executive / Sales Support Executive Intern**

**Job Overview**: The Sales Support Executive plays a key role in assisting the sales team by handling administrative tasks, managing customer queries, processing orders, and ensuring the smooth flow of sales operations. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

**Key Responsibilities**:

- Assist the sales team with preparing sales proposals, quotes, and presentations.
- Process customer orders, ensuring accuracy and timely delivery.
- Respond to customer inquiries regarding products, services, pricing, and order status.
- Maintain and update customer records in the CRM system.
- Generate sales reports, track performance metrics, and provide insights to the sales team.
- Coordinate with other departments (e.g., inventory, logistics, finance) to ensure smooth order fulfillment.
- Handle returns, exchanges, and warranty claims.
- Assist in preparing sales contracts and agreements.
- Monitor and manage stock levels, ensuring product availability.
- Support in organizing and coordinating sales events, meetings, and product launches.
- Process sales invoices and follow up on payment collections.
- Provide administrative support to senior sales staff, including calendar management and scheduling.

**Key Skills**:

- Strong communication and interpersonal skills.
- Proficient in Microsoft Office Suite and CRM software.
- Detail-oriented with excellent organizational skills.
- Ability to work independently and as part of a team.
- Time management skills and the ability to prioritize tasks effectively.
- Customer-focused with problem-solving abilities.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, or related field (preferred).
- Prior experience in sales support or customer service (a plus).
- Knowledge of sales processes and basic financial principles.

**Work Environment**:

- Fast-paced and collaborative environment.

This role is ideal for individuals who are highly organized, proactive, and eager to support a dynamic sales team in achieving their targets and goals.

**What We Offer**:

- Competitive salary and benefits.
- Opportunity to work with cutting-edge technology.
- A collaborative and supportive team environment.
- Career growth opportunities in a rapidly scaling company.
- Flexible working hours and remote options.

**How to Apply**:
**Salary**: (Based on experience & knowledge)

Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

Expected Start Date: 10/02/2025

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