Process Associate

7 days ago


Bengaluru Karnataka, India Genpact Full time

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and **expertise** in data, technology, and AI.**

**Responsibilities**

**Operate in a dynamic and deadline-driven environment**

**Communicate with the Global Clients on calls as **required** for the collection of Premiums and Claims**

**Perform with good processing skills and a positive, ‘can do” attitude**

**Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.**
- **Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund**

**Qualifications** we **seek** in you**

**Minimum qualifications**

**Relevant experience**

**Deep dive understanding, research, and ability to perform day-to-day operations while **maintaining** SLA**

**Preferred qualifications & experience**

**Relevant** work experience in finance/accounting business/ process**

**Good knowledge of using MS Office tools; preferably advanced excel knowledge**

**Proficient in English language
- both written and oral; above average comprehension skills**

**Prior London Market experience will be an added advantage**

**P&C Insurance experience**

**Preferred Certification from CII (Chartered Insurance Institute), London, UK - LM1, LM2 & LM3**

***

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Bangalore_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Sep 18, 2024, 7:25:37 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_


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