Associate I

Associate I - Procurement

**Category**:Finance

**Location**:Bangalore, Karnataka, IN

**Novo Nordisk Global Business Services (GBS), India**

**Department - Finance GBS**

**About the department**

Procurement GBS is the offshoring unit of Global Procurement and is part of Finance GBS Bangalore. Within Procurement GBS, the Purchasing Operations - HQ team is responsible for managing indirect spending and delivering key services such as order management, invoice resolution, query management, tactical sourcing, P2P system support, and PO audit controls. Based in Bangalore, our team operates in a dynamic and collaborative environment, working closely with global stakeholders to ensure seamless procurement processes. We are committed to delivering excellence and driving value for Novo Nordisk.

**The position**

As a Associate I, you will primarily be responsible for the purchase to pay (P2P) activities for the Novo Nordisk - HQ region. Key responsibilities cover managing the P2P activities including order management, blocked invoice resolution, GR/IR management, supporting user/supplier queries, etc. You will have frequent interactions with both internal and external stakeholders globally, and the role requires excellent communication skills. You will proactively manage the daily operations with speed & agility while having a quality-oriented mindset.

You are expected to have a great flair for systems (SAP MM/Coupa/e-Procure), strong business understanding, customer centric mindset, and most of all a natural curiosity in wanting to understand, learn and improve how we support our global stakeholders in the best possible way. You will be responsible for adhering to the purchasing guidelines and processes and being proactive in communicating/highlighting any deviations or non-conformance.
- Responsible for the Procure to Pay activities. Meet all the defined operational KPI’s and individual target defined at process level and individual level. Order management - conversion of PR to PO, support on PO amendments/closure.
- Invoice block resolution - Collaborate with the payables team in facilitating the on-time payment through review and action on the blocks.
- GR/IR - timely review and action on managing the imbalance through collaboration with end users & suppliers.
- Effective management of user/supplier queries in line with TAT & C-SAT. Ensure high customer satisfaction through First Time Right (FTR) resolution with high quality deliverables.
- Facilitate supplier on-boarding/change request in Coupa. Compliance Oriented Mindset
- Ability to identify & report any non-compliance issues. Continued focus on customer service & on service targets according to SLA’s.

**Qualifications**:

- Hold a bachelor’s/master’s degree from a reputed university (preferably in business administration/Finance/supply chain). Excellent academic track record and grades.
- You have 1-3 years of experience in purchase to pay (P2P) activities across Indirect Procurement categories with strong expertise in SAP MM, Coupa, other ERPs/purchase to pay (P2P) systems.
- You have a strong understanding on the purchase to pay (P2P) value chain.
- Ability to work and communicate effectively with people from different cultures and at different organizational levels.
- You should possess strong inter-personal skills including excellent communication skills (oral and written English), stakeholder management, basic MS office knowledge, collaborative working, flexible to support under different time zones.

**Working at Novo Nordisk**

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 45 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us Together, we go further. Together, we’re changing life.

**Contact**

**Deadline**

15th July 2025.

**_ Disclaimer_**
- It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk d