Customer Relations
3 hours ago
Customer Relations & Sales Growth Executive
S. Zaveri & Sons — Khar West,
Mumbai
Full-time | 10am-8pm
**Responsibilities**:
Serve as the first point of contact for customers through WhatsApp and phone communication.
Present new collections and jewellery designs in a polished, customer-friendly manner to generate interest.
Build and maintain strong customer relationships through consistent, professional follow-ups.
Drive walk-ins and appointments by actively coordinating with interested customers.
Maintain organised customer data (CRM) and ensure every enquiry is tracked and nurtured.
Re-engage past clients by sharing personalised recommendations, offers, and new arrivals.
Coordinate and execute weekly outreach campaigns with the sales and marketing team.
Support overall sales growth by ensuring timely communication and superior customer experience.
Skills Required
Excellent communication
Strong follow-up ability
Comfortable with targets
Basic WhatsApp + phone handling Energetic and hardworking attitude
Retail, jewellery, or telecalling experience is a bonus
What You GetA stable career at a 75-year-old trusted brand
Incentives for performance
Training in jewellery sales
Career growth into Sales / Marketing roles
Pay: ₹20,000.00 - ₹30,000.00 per month
Application Question(s):
- Can you coordinate with customers for appointments?
- Are you comfortable with targets?
- How many calls can you make per day?
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