Customer Relations Executive

1 day ago

Mumbai Maharashtra, India orbitouch outsourcing private limited Full time

**URGENT HIRING || CUSTOMER RELATIONS EXECUTIVE || MUMBAI**

Profile - Customer Relations Executive

Experience - 0-3 years

Ctc
- Depends on the interview

Working days
- Monday to Saturday

Working timings
- 10 Am to 6 Pm

Job Description / Responsibilities
- Be the first point of contact for potential clients and existing clients.
- Reach out to all new prospective clients identified by our field executives, personally meet and speak to the families in question to explain relevant claim details and gain their trust.
- Continuous follow up visits and calls to all identified clients in the pipeline and keeping old leads engaged during the conversion cycle
- Maintaining and tracking complete sales pipeline across different stages, prepare reports on the same
- Identify strategies for targeting new leads and retargeting old leads
- Create monthly, quarterly and annual sales plans
- Managing field executives working on identifying and locating clients, and chasing leads obtained by them to identify and locate new clients.

Required skills
- Excellent oral and written communication skills in English and Hindi (additional languages is a plus)
- Proficiency with Microsoft excel and other MS office tools
- Ability to create, maintain and nurture relationships with people of different backgrounds and cultures over a longer conversion cycle
- Strong critical thinking and problem-solving skills.
- Strong work ethic and desire to take on responsibilities even outside of what their role demands
- Ability to think outside the box, fortitude to tackle and solve problems as and when they arise, confidence to form their own opinions and express them without hesitation.
- Understanding and knowledge of financial markets and financial services is desirable but not necessary
- Willingness to travel as and when required

Qualifications - Bachelor’s degree

Gender Preference - Female Executives.

Pay: Up to ₹420,000.00 per year

Schedule:

- Day shift

Application Question(s):

- What is your current CTC?
- What is your expected CTC?
- What is your notice period?
- What is your location?

**Experience**:

- Customer relations Executive: 1 year (required)
- fintech industry: 1 year (required)
- Field work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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