Customer Experience Supervisor
2 days ago
**Job description**
**Customer Experience Supervisor**:
**Responsibilities-**:
- Take ownership of customers issues and follow problems through to resolution.
- Keep accurate records and document customer service actions and discussions.
- Maintain an orderly workflow according to priorities.
- Resolve escalated and complex customer issues in time.
- Provide back
- up assistance to team members when needed.
- Identify and resolve problems that affect customer service quality and efficiency.
- Preparing MIS.
- Data Management
**Requirement & Skills**
- Proven working experience in customer service.
- Excellent knowledge of MS Excel, MS Word & Power point.
- Proficiency in English.
- Working knowledge of customer service software, databases and tools.
- Strong customer facing and communication skills.
- Customer service orientation.
- Multitasking skills.
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹450,000.00 per year
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 2 years (required)
Work Location: In person
-
Customer Experience Supervisor
7 days ago
Mumbai, Maharashtra, India InvenTel Full time**Summary**: This is an in-person position, located in our office in Mumbai. 304 Mahavir Industrial Estate Cst Road Kalina Santacruz East Mumbai 98 Working hours are Monday - Friday, 8:30 AM - 5:30 PM EST. **Key Responsibilities**: **1. Team Leadership & Supervision**: - Manage and motivate a team of call center agents, fostering a positive and...
-
Copy Supervisor
7 days ago
Mumbai, India Experience Commerce Full timeJOB DESCRIPTION FOR COPY SUPERVISOR **Experience Required**: 5-7 Years **Job Location**: Mumbai **ROLE & RESPONSIBILITIES**: Stay up to date, constant learning, implying and sharing new skills and formats across copy teams Maintain a creative benchmark across brands/projects Translate the client brief to a creative vision and come up with communication...
-
Housekeeping Supervisor
1 week ago
Andheri, Mumbai, Maharashtra, India Sri Sri Aghraharam Traditional Food Products (opc) Private Limited Full timeHousekeeping Supervisor Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. **Responsibilities**: - Train housekeepers on cleaning and maintenance tasks. - Oversee staff on a daily basis. - Schedule shifts and arrange for replacements in cases...
-
Shift Supervisor
7 days ago
Andheri, Mumbai, Maharashtra, India Aastral Inc Full time**Job Title: Shift Supervisor** **Client: Tibbs Franky** **Location: Nearest Tibbs Franky outlet to your location** Tibbs Franky is looking for an enthusiastic and responsible Shift Supervisor to join our team. As a Shift Supervisor, you will play a key role in overseeing the store's operations during your shift, ensuring that all activities run smoothly,...
-
Senior Supervisor
7 days ago
Mumbai, India Experience Commerce Full timeExperience Commerce (EC); a Cheil company is a full-service digital-native agency that combines content, technology, and strategy to drive up commerce for brands. With a techno-creative DNA, Experience Commerce specializes in creating intelligent, creative, and interactive digital assets that help drive revenue for Fortune 500 companies. Since 2019, EC has...
-
Interior Site Supervisor
2 days ago
Andheri, Mumbai, Maharashtra, India Banaji & Associates Full timeUnderstanding client requirements The supervisor must understand the client's needs and communicate effectively with them. - Setting goals The supervisor sets project goals and oversees the project until it's complete. - Managing staff The supervisor organizes staff work schedules and may also train new construction employees. - Ensuring safety The...
-
Senior copy supervisor
7 days ago
Mumbai, India Experience Commerce Full timeExperience Commerce (EC); a Cheil company is a full-service digital-native agency that combines content, technology, and strategy to drive up commerce for brands. With a techno-creative DNA, Experience Commerce specializes in creating intelligent, creative, and interactive digital assets that help drive revenue for Fortune 500 companies.Since 2019, EC has...
-
Senior copy supervisor
5 days ago
Mumbai, India Experience Commerce Full timeExperience Commerce (EC); a Cheil company is a full-service digital-native agency that combines content, technology, and strategy to drive up commerce for brands. With a techno-creative DNA, Experience Commerce specializes in creating intelligent, creative, and interactive digital assets that help drive revenue for Fortune 500 companies.Since 2019, EC has...
-
Senior Copy Supervisor
7 days ago
Mumbai, India Experience Commerce Full timeExperience Commerce (EC); a Cheil company is a full-service digital-native agency that combines content, technology, and strategy to drive up commerce for brands. With a techno-creative DNA, Experience Commerce specializes in creating intelligent, creative, and interactive digital assets that help drive revenue for Fortune 500 companies.Since 2019, EC has...
-
Senior Copy Supervisor
12 hours ago
Mumbai, Maharashtra, India Experience Commerce Full time ₹ 1,20,000 - ₹ 2,00,000 per yearJob Location: MumbaiReporting To: Copy ManagerDescriptionAs Copy Supervisor, you will lead a team of Copywriters in delivering best-in-class social media content and ongoing BAU communications for a roster of brands. You'll both supervise the creative & quality of brands and own writing for select brands. You will also collaborate directly with clients to...