Hiring International Voice Process Associate in Pune

17 hours ago

Indore Madhya Pradesh, India Referpark - Executive Search Firm Full time

Hiring International Voice Process Associate in Pune Location ( US Shift )

Freshers and experienced both are eligible for this position and Good command over English language

Job Description
- To manage via telephone and other communication channels regarding health plan benefits and claims, eligibility, medical and other healthcare procedures, billing and payments, and other related topics: conduct outbound or return calls to customers as necessary.

Analyze and own problems through resolution on behalf of the customer in real-time or through comprehensive and timely follow-up with the customer, providing accurate and complete information and solutions.

Read, comprehend and verbalize processes and procedures of the organization and of health insurance coverage.

**Salary**: ₹300,000.00 - ₹450,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Indore, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
- Health insurance

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