Customer Delight

2 weeks ago


Mumbai, India Iresh7 consulting Full time

**What do I need?**
- Good communication skills
- Fair analytical skills
- Energetic
- Operational excellence
- Experience up to 2 years Customer Chat Support Specialist
- Startup Experience Required
- Graduate

**What will I be doing?**
- Enhance Customer Experience Via Delight Channels
- Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features
- Inform customers about new features and functionalities
- Data Maintenance & Reporting

**Tech Stack & Tools ⚙**
- Excel
- Freshdesk of Similar Tool
- Data Studio or Similar Tool (Slight Knowledge)

**Language ⚙**
- Tamil
- Telugu
- Hindi
- English

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹600,000.00 - ₹1,000,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)


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