Restaurant Captain

2 hours ago

Kolkata West Bengal, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Restaurant Captain : Resort

Job location:

- Kolkata, West Bengal

**Salary**:

- 18,000- 22,000 per month

**Experience**:

- Total experience:

- 3 years of experience in a restaurant or hotel setting.
- Minimum experience:

- 1-2 years of experience in the hospitality industry

Education:

- High school diploma or equivalent

Skillset:

- Good communication skills
- Proficiency with MS Office
- knowledge of food and beverage operations.

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile introduction**:
Join our vibrant and luxurious resort nestled in a picturesque setting that combines unparalleled natural beauty with exceptional hospitality. We are seeking a dynamic and experienced Restaurant Captain to elevate our guests' dining experiences. Our resort is renowned for its world-class amenities, breathtaking views, and commitment to delivering memorable moments to every visitor.

**Responsibilities**:

- **Guest Service Excellence**: Ensure a seamless and exceptional dining experience for guests by providing personalized and attentive service.
- **Team Leadership**: Supervise and lead the restaurant staff, fostering a positive and collaborative work environment. Conduct regular training sessions to enhance team skills and knowledge.
- **Order Management**: Oversee the efficient and accurate processing of food and beverage orders, collaborating closely with the kitchen and bar teams.
- **Quality Control**: Maintain high standards of food presentation, service, and cleanliness. Monitor and address any issues promptly to ensure guest satisfaction.
- **Upselling and Recommending**: Encourage and train staff to upsell menu items and make personalized recommendations, contributing to increased revenue.
- **Shift Management**: Organize and coordinate restaurant shifts, ensuring adequate staffing levels for peak periods and special events.
- **Problem Resolution**: Address customer complaints or concerns professionally and promptly, seeking solutions to ensure a positive resolution.
- **Financial Accountability**: Assist in controlling costs, managing inventory, and achieving revenue targets through effective resource allocation and control measures.

**Requirements**:

- Exceptional communication and interpersonal skills.
- Strong leadership and team management abilities.
- Extensive knowledge of food and beverage operations.
- Excellent problem-solving and decision-making skills.
- Customer-focused mindset with a passion for service excellence.
- Ability to work in a fast-paced and dynamic environment.
- Familiarity with point-of-sale (POS) systems and basic computer proficiency.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

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