Customer Support Executive

2 days ago

Ahmedabad Gujarat, India Chinmay Finlease Limited Full time

**Job Title**: Customer Support Executive

**Location**: Ahmedabad, Thaltej

**Job Type**: Full-Time

**Experience Level**: 1-3 years of experience

**Number of Positions**: 1

Company Description:
We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by providing them with the necessary funds in a timely and efficient manner. We are looking for two Customer Support Executives to join our team and assist our customers with any questions or concerns they may have.

Job Summary:
**Responsibilities**:

- Answer incoming customer calls promptly and professionally.
- Listen and resolve actively to customer inquiries, concerns, and feedback.
- Assist customers in resolving issues and proactively providing the solutions.
- Collaborate with other team members and departments to resolve complex customer issues.
- Document customer interactions accurately and maintain detailed records.
- Follow company policies and procedures to ensure consistency and quality in customer service.
- Identify opportunities for process improvements and share feedback with the team.
- Meet and exceed performance targets, including call handling time and customer satisfaction metrics.
- Stay updated on product knowledge and industry trends.

**Requirements**:

- Proven work experience as a Customer Support Executive or similar role
- Excellent communication skills (written and verbal) and active listening skills
- Customer-oriented mindset with a passion for providing exceptional customer service
- Good problem-solving and analytical skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in Microsoft Office and Customer Support software tools
- Strong organizational skills with attention to detail
- A degree in business, marketing, or related field is preferred, but not required

**Benefits**:

- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment
- Friendly and collaborative team culture

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Night shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India SRI BALAJI MAXMAIL PVT LTD Full time

    Customer Support Executive Job Description We are looking for a qualified Customer Support Executive to display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring with the team and mediating with customers. An outstanding customer support executive should possess a proven...

  • Customer Support Executive

    6 hours ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Customer Support Executive

    6 hours ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Executive Customer Support

    7 days ago

    Ahmedabad, Gujarat, India MavenVista Technologies Pvt Ltd Full time

    Designation: Executive - Customer Support Location: Ahmedabad Preferably we are looking for someone who can join us in Next 15days. Salary Range: 25-35K per month **Qualifications & Experience**: Preferably a Graduate with minimum 3 years of experience or MBA with minimum 1 year of experience - Excellent English Communication & Soft Skills or Fresher with...

  • Customer Support Executive

    2 days ago

    Ahmedabad, Gujarat, India Flexbinzone Full time

    Job Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...

  • Customer Support Executive

    4 days ago

    Ahmedabad, Gujarat, India TringMe Full time

    Customer support executive will be taking care of the online support system of TringMe. He or She will be responsible for successfully resolving the issues of customers if any, managing the online reputation of TringMe and ultimately aim to achieve customer satisfaction. He or she will also be tasked with providing support to other...

  • Female Customer Support Executive

    2 days ago

    Ahmedabad, Gujarat, India Soft Forum Solutation Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Hashtechy Full time

    Greetings from **Currently**! We are urgently seeking a **Customer Support Executive (Intern)** to join our dynamic team in the Social Media Industry at Ahmedabad. **Experience Level**: Intern As a **Customer Support Intern**, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction....

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Triedge Solutions Full time

    **Position**: Customer Support Executive **Location**: Ahmedabad **Roles & Responsibilities**: - Utilize the transportation company’s portal to generate competitive quotes based on the customer requirements. - Understand the pricing structures, shipping options, and additional fees or charges to the customer. **Required Qualifications**: - Fresher...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Skill Brink Full time

    **Job Title**: Customer Support Executive **Location**: Ahmedabad **Experience**: 0-2 years **Employment Type**: Full-time **Key Responsibilities**: - Resolve customer complaints and provide appropriate solutions and alternatives. - Maintain a high level of customer satisfaction by delivering professional and empathetic service. - Update customer records...