
Front Office Assistant
1 week ago
**Job Overview**:
We are looking for a well - groomed, friendly female casino receptionist to be responsible for welcoming guests, managing online and telephonic booking.
**Responsibilities**:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Organizing transport services for guests at their request
- Provide help to the guests related to car bookings or ticket bookings
- Providing guests with information about the Casino.
- Do a background check on the customer credit card.
- Provide necessary information to the guests.
- Respond to customer queries on time.
- Maintain and register the guest’s details.
- Coordinate with the housekeeping staff to ensure the rooms are cleaned and maintained according to guest requirements
- Brief the guests about additional services
**Requirements**:
- Minimum 1 year experience in the hospitality industry.
- Fresher’s can apply.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Ability to learn on the job.
- Excellent customer service skills.
- Working in flexible shift
- Exceptional time management skills.
**Benefits: Accommodation and food on duty will be given.**
**Location : Panaji, Goa.
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