Client Servicing

2 weeks ago

Andheri East Mumbai Maharashtra, India Zebra Crossing Digital INC Full time

We are looking at men or women who are PASSIONATE & SMART, and are looking to build a career in Client Servicing while also having good experience in Social Media.

**Experience**:
2-3 years with Branding and Advertising including Social Media. Agency experience would be ideal, along with good exposure to SM platforms.

**Key Responsibilities.**
- ATL and BTL Activities (Branding, Print, Outdoor, Radio, TV, Brochures, Standees and other similar collaterals)
- Digital and Social Media responsibilities (All main platforms)
- Work with clients and the team, to create a social media strategy that collaborates with marketing and advertising campaigns, research top influencers, competitors, and trends in clients industries.
- Handle & optimise all the social channels of respective clients, (ex. Facebook, Instagram, Twitter, Pinterest, LinkedIn, Google, YouTube).
- Analyse and report social media actions on a monthly basis for successes and new opportunities.
- Creating a Social Media calendar, generating and evaluating reports

**Other Responsibilities**:

- Serve as the lead point of contact for all Client account management matters
- Build and maintain strong, long-lasting client relationships
- Be a part of the client meeting, take briefs and communicate with various teams, be a part of the strategy pitch.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Meet clients every now and then to ensure the monthly plan of action and deliverables are met
- Clearly communicate the progress of monthly/quarterly initiatives to client
- Forecast and track key account metrics
- Assist with challenging client requests or issue escalations as needed

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Client Servicing / SM: 2 years (preferred)

Work Location: In person

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