L2 Application Sme

**Job Title**: L2 Application SME
**Location**: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do.

Working Flexibly

Hybrid Working

**Structured hybrid role**:
**Introduction**:
What will you be doing?

ï‚- The focus of this role will be to contribute to the establishment of a SRE practice/discipline within Corporate GTSM and help to drive the agenda throughout the department whilst supporting the wider team objectives
ï‚- Help to reduce MTTR throughout the department (Mean Time to Repair) and improve stability
ï‚- Be consistently excellent at all we do and help to drive this mindset throughout the department - Make everything we touch better
ï‚- Help to drive Full Stack Observability throughout the department and role model how this can be used to achieve our objectives and reduce MTTR
ï‚- Contribute to the adoption of Automation and help to role model how this can be used to drive efficiencies, consistency, reduce MTTR and achieve our objectives
ï‚- Help to drive technical excellence and accountability/ownership of the full stack that makes up our services

**What we’re looking for**:
ï‚- Minimum Qualification - Graduation in relevant discipline
ï‚- Working knowledge of supporting and maintaining production environments with distributed systems and highly available services
ï‚- Working knowledge of IT Infrastructure components (such as Linux or Windows Server OS, MS SQL or Oracle Databases, Networks, Load Balancers, Storage)
ï‚- Understanding/awareness of Observability/Monitoring solutions (such as AppDynamics, Geneos ITRS, Thousand Eyes, Splunk, ELK or similar)

**Skills that will help you in the role**:
ï‚- Working knowledge or an interest in modern programming languages like Java and Python (this experience/knowledge could come from the workplace, academically or from a keen interest at home)
ï‚- Experience of working in either a SRE or DevOps model would be desirable, however if you don’t have experience but do have a passion and a demonstratable understanding of what it means we would still love to hear from you
ï‚- Understanding of CI/CD Pipelines and Repositories, for example Jenkins and GitHub
ï‚- Ability to construct SQL queries and interrogate databases
ï‚- Understanding of software skills such as design, development, maintenance, testing and software improvement
ï‚- Flexibility to react effectively to changing priorities and a willingness to step outside of role boundaries to achieve results.
ï‚- Ability to work in large, collaborative teams to achieve organizational goals
ï‚- Experience of working in a financial services institution, or in a regulated enterprise scale organisation

Where will you be working?
Pune

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
**Our values underpin everything we do**: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

Change Delivery and Service Management