L2 Application Support Engineers​

2 days ago

Pune, India Clover Infotech Private Limited Full time

: Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with infrastructure service support team members. End to end Incident management including investigation and resolution; handover to L3 for any code changes. Ensure all production changes are made in accordance with life-cycle methodology and risk guidelines. Make configuration change or apply patch to meet customer requirements or resolve complaints. Drive product and process quality improvement. Minimizing customer escalations proactively with proper customer response and updates. Analysis of issue while escalating to L3 level/SMEs. Overlook and intervene in compliances Meeting first response time SLA , using ticketing tool and work with L1 & L3 team and SMEs on the same. Support Ticket Reduction (Normalized as Average number of tickets per installation).

  • L2 Application Support Engineer

    1 week ago

    Pune, Maharashtra, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    L2 Application Support EngineerTechnical Skills :Must have : Unix , SQL , L2 Production Support experience , change management , incident management, problem management , Monitoring tools like Splunk/Dynatrace.Good to have : Exposure to Automation tools like XLR , CI CD pipeline and DevOps skills like Jenkins , Chef Infra & HabitatMust be ready to work 24 by...

  • L1 L2 Support Engineer

    2 days ago

    Pune, India Smart Placement Services Full time

    Job Description Job Overview We are looking for an IT Support Engineer (L1/L2) to provide technical and application support in Pune. The ideal candidate should have experience in ServiceNow, SQL Support, and Application Support and be able to troubleshoot and resolve technical issues efficiently. Key Responsibilities - Provide L1/L2 technical support for...

  • L2 Support Engineer

    3 weeks ago

    Pune, India TECEZE Full time

    Job Title: L2 Support Engineer Location: PunePosition Type: Full TimeExperience: 3-5 YearsJob Overview:We are seeking an experienced L2 Support Engineer to join our team. The candidate will provide advanced technical support, manage IT infrastructure, and ensure smooth daily operations across networks, servers, and end-user systems.Key...

  • L2 Support Engineer

    2 days ago

    Pune, India dentsu Full time

    Experience: 1–3 yearsLocation: India (Business Hours Support Only)Employment Type: Full-timeAbout the Role:We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration...

  • L2 Support Engineer

    2 days ago

    Pune, India dentsu Full time

    Experience: 1–3 yearsLocation: India (Business Hours Support Only)Employment Type: Full-timeAbout the Role:We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration...

  • L2 Support Engineer

    2 days ago

    Pune, India dentsu Full time

    Experience: 1–3 yearsLocation: India (Business Hours Support Only)Employment Type: Full-timeAbout the Role:We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration...

  • IT Support L2 Engineer

    1 week ago

    Pune, India TECEZE Full time

    Job Title: L2 IT Support Engineer Experience: 2 Years Location: Pune, India Employment Type: Full-Time Notice Period: Immediate Joiner Job Summary: We are looking for a dedicated and technically skilled L2 IT Support Engineer to provide comprehensive support for both hardware and software systems. The ideal candidate will have hands-on experience in...

  • L2 Support Engineer

    3 days ago

    Pune, India dentsu Full time

    Experience: 1–3 yearsLocation: India (Business Hours Support Only)Employment Type: Full-timeAbout the Role:We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration...

  • L2 Support Engineer

    4 days ago

    Pune, India dentsu Full time

    Experience: 1–3 yearsLocation: India (Business Hours Support Only)Employment Type: Full-timeAbout the Role:We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration...

  • L2 Support Engineer

    2 days ago

    Pune, India dentsu Full time

    Experience: 1–3 years Location: India (Business Hours Support Only) Employment Type: Full-time About the Role: We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration...