Customer Support Executive

4 days ago

Noida Sector Noida Uttar Pradesh, India RITS Technologies Full time

**Job Title: Customer Support Executive - Urgent Opening (Work From Office)**

**Location**: Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122008
**Process**: Domestic - Chat/Voice/Non-Voice
**Salary**: Up to ₹23,000 CTC

**Qualifications**: Graduate/Undergraduate/Freshers/Experienced
**Required Skills**: Good Communication Skills (English)

We are urgently looking for a **Customer Support Executive** to join our team in **Gurugram, Sector 18**. This position offers an exciting opportunity for individuals passionate about delivering exceptional service. The role involves interacting with customers via **Chat, Voice, and Non-Voice** processes. Whether you're a **Graduate**, **Undergraduate**, **Fresher**, or someone with experience, we encourage you to apply

**Key Responsibilities**:

- Provide excellent customer support through **Chat**, **Voice**, or **Non-Voice** communication channels.
- Address customer queries, provide solutions, and ensure a high level of customer satisfaction.
- Communicate clearly and professionally in **English** with customers.
- Achieve individual and team performance targets.
- Maintain a positive and professional attitude at all times.

**Requirements**:

- **Good Communication Skills** in **English** (verbal and written).
- Open to **Freshers**, **Undergraduates**, and **Graduates**.
- **Experience** in customer service is a plus, but not required.
- Ability to handle multiple customer queries simultaneously and efficiently.

**Why Join Us?**
- **Competitive Salary** of up to ₹23,000. (CTC)
- Opportunities for **Career Growth and Development**.
- A **Supportive and Collaborative Work Environment**.
- **Work From Office** in Gurugram.

**If you're eager to grow in the customer service industry and have excellent communication skills, this is the perfect opportunity for you.**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

Work Location: In person

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