CRM Executive Office Coordinator

2 days ago

Karol Bagh Delhi Delhi, India Harsh Clean Dhan Pvt Ltd ( Woosh) Full time

**Roles and Responsibilities**:
Role-CRM cum Office Coordinator - Female

Experience - 3 to 6 Year - (FMCG)
- Ensures that customers receive the quickest service possible.
- Assists representatives in handling disappointed customers.
- Determines a course of action to resolve customer problems.
- Supervises customer service representatives.
- Improved Informational Organization.
- CRM for Enhanced Communication.
- CRM Improves Your Customer Service.
- Automation of Everyday Tasks.
- Greater efficiency for multiple teams.
- Improved Analytical Data and Reporting.
- Must have outstanding customer service skills.
- Strong interpersonal and active listening skills, Presentation Skills, Mailing Skills, Communication Skills, mail drafting skills. ETC
- Must have good computer skills.
- Must be highly detail oriented and have the ability to effectively multi-task.
- Must have excellent management and leadership skills.
- Extensive knowledge of the products and services offered by the company.

**Perks and Benefits**
- Establishing and maintaining strong relationships with them.
- Optimize and streamline your communication.
- Customer Relationships are a bridge between your business offering and your customer
needs.
- Better knowledge of customers.
- Better customer retention.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Morning shift

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