Customer Service Agent

The purpose of the Central Service desk is to provide a Single Point of Contact for all in-scope IT related issues or service requests for both Applications and Infrastructure - Receive incidents, service requests, queries, from Customer end users or IT staff through the agreed modes of communication (Ticketing tool, Phone, E-mail, and Chat) - Provide VIP...

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

Greetings!! We are pleased to announce that we are hiring for leading International Call Center in Airoli. Qualification: HSC / Graduate Excellent communication skills Should be flexible to work in night shift Job Profile: Make outbound customer calls to promote and sell a product or service. Consolidate existing customer base while building new...

We are hiring for **call center agents/Customer care Representatives** in **Thane.** **Main Job Tasks, Duties and Responsibilities** - research required information using available resources - manage and resolve **customer complaints**: - provide customers with product and service information - enter new customer information into system - update existing...

A Home Loan Agent, also known as a Mortgage Loan Officer or Mortgage Broker, plays a crucial role in facilitating the process of obtaining home loans for individuals or businesses. The primary responsibility of a Home Loan Agent is to connect potential borrowers with lenders and assist them in securing a suitable mortgage or home loan. Here is a general job...

A Home Loan Agent, also known as a Mortgage Loan Officer or Mortgage Broker, plays a crucial role in facilitating the process of obtaining home loans for individuals or businesses. The primary responsibility of a Home Loan Agent is to connect potential borrowers with lenders and assist them in securing a suitable mortgage or home loan. Here is a general job...

Job Title: Debt Recovery Agent - Collections Location: Ghansoli (Mahape), Linden **Responsibilities**: Execute write-off procedures for non-performing loans. Address and resolve Non-Performing Assets (NPAs). Conduct effective negotiations with customers for settlements. Ensure documentation compliance and accuracy. Generate and analyze recovery...

Customer Service Representative - 1. Customer Service - Non Sales 2. Inbound voice process 3. Resolve customer queries 4. Handle escalations and customer queries HSC or Grad freshers with good communication skills can apply. CTC - 17,000 to 23,000 - HR Kajal - 7039856949 **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹20,000.00 per...

**Job Role** - Handling concurrent customer queries / complaints primarily for the loans. - Adhere to agent-level Service Level Agreement (SLAs) specific by the process - Ensure adherence to AHT (Average Handling Time) - Complete the logs specified by the process (End-of-day target) - Adherence to Information Security norms & quality process norms. - To be...