Customer Service

**Position Overview**:We are seeking a dedicated Customer Service Representative with strong communication skills and a customer-first mindset. In this role, you will handle customer inquiries, provide assistance, and ensure a positive customer experience. Proficiency in basic Excel, excellent written and spoken English, and accurate typing skills are...

**Company Overview** Silgate Solutions Ltd. is one of India's leading IT solutions providers, offering a wide range of services including software development, web development, healthcare IT solutions, and various outsourcing services. Our mission is to transform customer interactions into an 'Experience of Delight' through innovative technology and...

Customer service representatives **listen to customer concerns, answer customer questions and provide information about the company's products and services**. In some cases, customer service representatives may also take orders and set up new customer accounts. Age : 18 to 35 Qualification : HSC, Freshers, Experience person **Salary**: ₹12,000.00 -...

Designation: Customer Service Executive Required: Fresher Or Experienced Roles & Responsibilities 1. Conducting outbound calls to prospects and existing customers to promote products/services. 2. Handling customer inquiries via toll-free, giving prompt answers to customer questions. 3. Provide knowledgeable help to customers and go the extra mile in...

Inform stockiest about the order and follow up - Handle outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other products wherever possible - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. - Responsible for...

1. Answering calls and responding to inquiries promptly. 2. Provide accurate and relevant information regarding ambulance service availability, charges, procedures, and other related inquiries. 3. Assist customers with emergency and non-emergency ambulance bookings, ensuring clear communication and accurate information. 4. Address and resolve any customer...

Profile: Sales Executive Process: Voice Experience: Min. 6 months experience in domestic BPO sales / customer service Location: Thane, Maharashtra Following are some of the basic skills and experience details we are looking at for voice executives. 1. Excellent communication. 2. Flexible to work for a 9 hours shift within a 9AM to 9PM window and 1...

Job Profile : Customer Service (Voice Process) Job Location : Thane Qualification : BSC Graduate Job Description: - Manage large amounts of incoming phone calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate,...

The job involves - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Understanding multiple products and processes Influencing customers to buy or...

Job Profile : Customer Service (Inbound Process) Qualification : HSC or Any Graduate Experience : Fresher or 3 to 6 months experience Skills : Need Good English Communication **Salary**: ₹16,000.00 - ₹19,000.00 per month Ability to commute/relocate: - Thane, Maharashtra: Reliably commute or planning to relocate before starting work...