Customer Service

10 hours ago


Thane, India Abhinav Institute of Technology and Management Full time

Job Profile : Customer Service (Voice Process)

Job Location : Thane

Qualification : BSC Graduate

Job Description:

- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Required skills:

- Need Good English Communication
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

Salary : 19k in hand

Day Rotational Shift

Rotational week off

Contact : 8655901541

**Salary**: ₹19,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8655901541


  • Customer Service

    1 week ago


    Thane, India Teleperformance Full time

    Customer Service Representative - 1. Customer Service - Non Sales 2. Inbound voice process 3. Resolve customer queries 4. Handle escalations and customer queries HSC or Grad freshers with good communication skills can apply. CTC - 17,000 to 23,000 - HR Kajal - 7039856949 **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹20,000.00 per...

  • Customer Service

    10 hours ago


    Thane, India ABRIPL Full time

    Inform stockiest about the order and follow up - Handle outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other products wherever possible - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. - Responsible for...

  • Customer Service

    2 days ago


    Thane, India Abhinav Institute of Technology and Management Full time

    Have a experience in reputed company Qualification : Graduate in any field, Experience (customer service) Age : 18 to 30 Have their own laptop Have a fluent in English **Salary**: ₹12,000.00 - ₹14,000.00 per month Schedule: - Morning shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year...

  • Customer Service

    2 weeks ago


    Thane, India EduGuidePlus Full time

    **We are Hiring** - Immediate joiner for the position of Customer Support Executive. **Responsibility**: - Call the potential customers - Persuade them to opt for our investment services. - Convince and convert them. **(NOTE: Our Company offers services that advises investors and help them in long term investments into equity market.) **Eligibility**: -...

  • Customer Service

    10 hours ago


    Thane, India GrownowHR Full time

    The job involves - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Understanding multiple products and processes Influencing customers to buy or...

  • Customer Service

    2 weeks ago


    Thane, India Abhinav Institute of Technology and Management Full time

    **Opening for Customer Service** Male & Female both can apply Location - Thane Qualification - Any Graduate Experience - Minimum 6 months Salary - ( CTC -23,500 ) Week Off - Fix Sunday Basic knowledge of Computer - MS Word, MS Excel Good English Communication Age - 19-35 yrs Immediate Joiners Contact - 7400148340 Pay: Up to ₹23,500.00 per...

  • Customer Service

    2 weeks ago


    Thane, India Abhinav Institute of Technology and Management Full time

    **Opening for Customer Service** Male & Female both can apply Location - Thane Qualification - Any Graduate Experience - Minimum 6 months Salary - ( CTC -23,500 ) Week Off - Fix Sunday Basic knowledge of Computer - MS Word, MS Excel Good English Communication Age - 19-35 yrs Immediate Joiners Contact - 7400148340 Pay: Up to ₹23,500.00 per...

  • Customer Service

    1 week ago


    Thane, India Abhinav Institute of Technology and Management Full time

    **Opening for Customer Service** Male & Female both can apply Location - Thane Qualification - Any Graduate Experience - Minimum 6 months Salary - ( CTC -23,500 ) Week Off - Fix Sunday Basic knowledge of Computer - MS Word, MS Excel Good English Communication Age - 19-35 yrs Immediate Joiners Contact - 7400148340 Pay: ₹16,000.00 - ₹20,000.00...

  • Customer Service

    1 week ago


    Thane, India Allwyn Education Group Full time

    Urgent requirement - Customer Service Inbound and Outbound Process Excellent communication in English 6 month experience in BPO Graduation Mandatory from Science background (SALARY Upto 20k ) +Incentives Rotational Shifts and Rotational Weekoffs ( Day shift) Regards Pradnya 8369667677 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 -...

  • Customer Service

    4 days ago


    Thane, India Maty Foodchain & Kitchen Pvt. Ltd. Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...