Patient Engagement

9 hours ago

Chembur Mumbai Maharashtra, India Roots Dental Clinic Full time

**Role Overview**

As a key member of our front-end team, you will be responsible for patient interaction, follow-ups, feedback, and managing our digital presence. This is a dynamic role that blends communication skills with creativity and digital know-how.

**Key Responsibilities**
- Greet and interact with patients in fluent **English** with a friendly and positive demeanor.
- Conduct **follow-up calls** post-treatment to ensure satisfaction and build relationships.
- Collect and document **patient feedback** for continuous improvement.
- Call and coordinate with **corporate offices** to schedule oral health seminars or awareness talks.
- Contribute ideas and help in **creating content** (photos, videos, reels, etc.) for Instagram, Facebook & other platforms.
- Actively **manage clinic social media handles**, respond to DMs/comments, and engage with our online audience.
- Capture **video testimonials**, clinic highlights, and patient journey clips.
- Plan and **execute marketing campaigns** with the clinic team.

Pay: From ₹20,000.00 per month

Schedule:

- Rotational shift

**Experience**:

- Social media management: 2 years (preferred)

Work Location: In person

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