Customer Service Representative

5 days ago

Yelahanka New Town Bengaluru Karnataka, India Zeblaze Solutions Full time

**Responsibilities**:
**Issue Resolution**:Investigating and resolving customer issues, problems, and disputes promptly and effectively. Escalating complex issues to higher-level support or management as needed.

**Product Knowledge**: Acquiring and maintaining a comprehensive understanding of the company's products or services. Keeping up-to-date with changes in products, services, and policies.
**Communication Skills**: Demonstrating excellent verbal and written communication skills to convey information clearly and professionally. Actively listening to customers to understand their needs and concerns.
**Customer Education**: Educating customers on product features, usage, and troubleshooting procedures. Providing guidance on self-service options and resources.
**Multi-Channel Support**:Work closely with the marketing, operations, and customer support teams to ensure a seamless customer experience.
**Customer Feedback**:Collecting, analyzing, and summarizing customer feedback to identify trends and areas for improvement. Providing insights to the company based on customer feedback.

**Qualifications**:
Diploma / Bachelor's degree in related field.

Excellent communication and interpersonal abilities.

Ability to work independently and as part of a team.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹23,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative Location: Yelahanka

    2 weeks ago

    Yelahanka, Bengaluru, Karnataka, India Zeblaze Solutions Full time

    Job Title: Customer Service Representative for WZATCO Projectors **Location**: [Yelahanka New Town, Bangalore] **Company Overview**: WZATCO is a leading brand specializing in affordable, high-quality projectors for home entertainment, business, and educational use. We are committed to providing our customers with innovative, user-friendly technology and...

  • Customer Service Representative

    2 weeks ago

    Yelahanka New Town, Bengaluru, Karnataka, India Zeblaze Solutions Full time

    Are you a tech enthusiast with a knack for solving electronic issues? Join our dynamic team as an LED Projector Support Specialist, where you'll provide real-time support to customers through live video calls. Whether you're an experienced professional or just starting your career, this is your chance to become an expert in troubleshooting projector issues....

  • Customer Service Representative

    6 days ago

    Bengaluru, Karnataka, India ENHANCE PLUS CONSULTANT Full time

    Job Title: Customer Support Representative Location: Bangalore Industry: Customer Service/International voice We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for our customers, providing timely and effective solutions to...

  • Customer Service Representative

    6 days ago

    Bengaluru, Karnataka, India D2V Software Solutions Private Limited Full time

    **Job Title/Position**: Customer Service Representative / Sr. Customer Service Representative **Roles and Responsibilities**: - Handling Inbound Calls and Resolving customer complaints by investigating problems via phone, E-mail, Online chat and Social media. - Processing Orders and Assisting with Order Management. - Handling Complaints and Escalated...

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service Representative

    5 days ago

    new delhi, India Apcurated Couture Full time

    Company DescriptionWe suggest you enter details here. Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...

  • Customer Service Representative

    1 week ago

    New Delhi, India Apcurated Couture Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...

  • Customer Service Representative

    1 week ago

    New Delhi, India Apcurated Couture Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...

  • Customer Service Representative

    7 days ago

    New Delhi, India Apcurated Couture Full time

    Company DescriptionWe suggest you enter details here. Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...

  • Customer Service Representative

    1 week ago

    Yelahanka, Bengaluru, Karnataka, India Protyze - A brand of Alphacentric Healthcare Full time

    **Job description** **Working : Monday to Saturday** **Time: 10am to 7pm** **Job Overview**: We are seeking a motivated and enthusiastic Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, promoting our products/services, and generating leads. You will play a key role in engaging with...