Customer Service Representative Location: Yelahanka
3 days ago
Job Title: Customer Service Representative for WZATCO Projectors
**Location**: [Yelahanka New Town, Bangalore]
**Company Overview**: WZATCO is a leading brand specializing in affordable, high-quality projectors for home entertainment, business, and educational use. We are committed to providing our customers with innovative, user-friendly technology and superior customer support. As we continue to grow, we are seeking motivated individuals who are passionate about consumer electronics and want to contribute to our mission.
**Principal Duties & Responsibilities**:
- These call center representatives provide order assistance and product information in an efficient and professional manner.
- Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch
- Provide accurate, valid, and complete information by using the right resources within the company.
- Handle Customer Complaints and Escalations.
- Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
- Go the extra mile to engage with Customer Requirements
**Who all can apply?**
- Grad/Undergrad
- Fresher / Experience
- **English and Hindi**:
- Rotational Dayshift
- 6 days working
- 1 day rotational off
- Collection/Customer process background preferably
People looking for customer care specialist,customer support representative,customer relations representative,call center representative,bpo executive,front desk agent,guest service agent,customer service manager,senior customer service representative,customer care manager,customer service team lead, product support,customer care executive,receptionist,customer service executive, customer support executive jobs can also apply
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9731645500
Expected Start Date: 07/02/2025
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