IT & Admin Support

4 days ago

Thiruvananthapuram Kerala, India TALENT ACADEMY Full time

About Talent PSC Academy: Talent PSC Academy is a premier educational institution in Kerala, dedicated to empowering aspirants to excel in competitive examinations. With over 15 years of proven excellence, we are expanding our team and seeking a skilled professional for our IT & Admin support.
- **Technical Support**:Provide technical assistance to end-users for hardware, software, and network issues, troubleshooting and resolving problems efficiently.
- **User Account Management**:Create, modify, and delete user accounts, managing permissions and access rights to ensure proper system access.
- **Hardware and Software Maintenance**:Install, configure, and maintain company hardware (computers, servers, peripherals) and software, including updates and patches.

Infrastructure Management
- **Network Maintenance**:Oversee the functionality of network components like routers, switches, and firewalls, ensuring secure and reliable connectivity.
- **Server Management**:Install, configure, and maintain servers, ensuring they are running efficiently and securely.
- **Operating Systems**:Install, update, and maintain operating systems across all devices, optimizing performance and compatibility.

Security and Data Management
- **Security Protocols**:Implement and enforce security policies, manage firewalls, and conduct regular security checks to protect the company's systems.
- **Data Backup and Recovery**:Develop and implement strategies for regular data backups and maintain disaster recovery plans to safeguard critical data.

Collaboration and Communication
- **Vendor Coordination**: Work with third-party vendors for IT hardware and software procurement.
- **Documentation**: Maintain accurate documentation for system configurations, network setups, and IT procedures.
- **Cross-Functional Collaboration**: Collaborate with other teams to ensure seamless operation of IT systems and address business needs.

**Required Skills**:

- **Technical Skills**:Proficiency with operating systems, network administration, and various hardware and software systems.
- **Problem-Solving Skills**:Ability to analyze issues and implement effective solutions for technical problems.
- **Communication Skills**:Strong interpersonal and communication skills to interact with users and other teams.
- **Organizational Skills**:Ability to manage multiple tasks, organize information, and maintain detailed records.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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