it & admin support

16 hours ago

Thiruvananthapuram, India TALENT ACADEMY Full time

About Talent PSC Academy: Talent PSC Academy is a premier educational institution in Kerala, dedicated to empowering aspirants to excel in competitive examinations. With over 15 years of proven excellence, we are expanding our team and seeking a skilled professional for our IT & Admin support.

  • Technical Support: Provide technical assistance to end-users for hardware, software, and network issues, troubleshooting and resolving problems efficiently.
  • User Account Management: Create, modify, and delete user accounts, managing permissions and access rights to ensure proper system access.
  • Hardware and Software Maintenance: Install, configure, and maintain company hardware (computers, servers, peripherals) and software, including updates and patches.

Infrastructure Management

  • Network Maintenance:Oversee the functionality of network components like routers, switches, and firewalls, ensuring secure and reliable connectivity.
  • Server Management:Install, configure, and maintain servers, ensuring they are running efficiently and securely.
  • Operating Systems:Install, update, and maintain operating systems across all devices, optimizing performance and compatibility.

Security and Data Management

  • Security Protocols:Implement and enforce security policies, manage firewalls, and conduct regular security checks to protect the company's systems.
  • Data Backup and Recovery:Develop and implement strategies for regular data backups and maintain disaster recovery plans to safeguard critical data.

Collaboration and Communication

  • Vendor Coordination: Work with third-party vendors for IT hardware and software procurement.
  • Documentation: Maintain accurate documentation for system configurations, network setups, and IT procedures.
  • Cross-Functional Collaboration: Collaborate with other teams to ensure seamless operation of IT systems and address business needs.

Required Skills

  • Technical Skills:Proficiency with operating systems, network administration, and various hardware and software systems.
  • Problem-Solving Skills:Ability to analyze issues and implement effective solutions for technical problems.
  • Communication Skills:Strong interpersonal and communication skills to interact with users and other teams.
  • Organizational Skills:Ability to manage multiple tasks, organize information, and maintain detailed records.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

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